1. Processing Time

• All orders are processed within 3 - 5 business days.
• Customized or made-to-order items may require an additional 10-15 business days for preparation.

2. Shipping Methods and Costs

• We offer the following shipping options:
• Standard Shipping
• Expedited Shipping
• International Shipping
• Shipping fees are calculated at checkout based on your location and chosen shipping method.

3. Shipping Locations

• We ship domestically within India

4. Delivery Times

• Domestic shipping typically takes 7-10 business days.
• International shipping may take 10-15 business days, depending on the destination and customs clearance.
• Delays caused by customs, carrier issues, or natural events are beyond our control.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.

6. Signature on Delivery

• To ensure the safety of your valuable purchase, we require a signature upon delivery for orders over Rs 1000/- .

7. Lost or Damaged Items

• We are not responsible for items lost or damaged during transit. However, we will work with the carrier to resolve the issue. Please contact us immediately if your package arrives damaged, along with photos of the damage.

8. Insurance

• All shipments are insured for the full value of the item.
• Optional additional insurance can be purchased at checkout for higher-value items.

9. Customs, Duties, and Taxes (for International Orders)

• Buyers are responsible for any customs and import taxes that may apply.
• We are not responsible for delays due to customs clearance.

10. Returns and Exchanges

• Shipping fees for returns or exchanges are the responsibility of the customer unless the item is defective or an error was made on our part.
• Refer to our Return & Exchange Policy for more details.

11. Contact Us

For shipping-related inquiries, please contact us at:

Yakira Fine Jewellery

Email: info@yakirafinejewellery.com

Phone: +91-9266110611

Address: Chhatarpur, New Delhi 110074

Effective Date: 01.02.2025